Rus Articles Journal

How in time to stop to make the correct decisions? The rule of four seconds

At work there are situations which cause alienation between colleagues, provoke disagreement and badly influence efficiency. The reason - in ourselves or people around, it is not so important. Important the fact that it can be prevented. The rule of four seconds says: “Take a break. Think. Make“.

Peter Bragman, the author of the best-seller Wall Street Journal “18 minutes“, tells how effectively to solve working and personal problems. The book “Rule of Four Seconds“ will teach to stop in time to make the correct decisions.

How to tell colleagues when something is not pleasant to you

is difficult to Give a critical response, but it is necessary - irrespective of, the head you or the ordinary employee. We refuse to give feedback, being afraid to wound someone, but the best and useful that can be made concerning other person, - to be with him open and honest.

Some people are too kind and never afford something, at least bearing a faint resemblance to hostility or roughness. The irony is that, as if we refused to share the opinion, the truth all the same comes to a surface - in the form of a gossip, the sarcasm or charge stated in an anger rush. And this true hostility. As to be?

In - the first, ask permissions: “I which - that noticed - I want to share. It is interesting to you?“ In - the second, do not wag. So we only cut down informational content and we mislead the person - speak accurately, shortly better, giving simple examples. Recognize

that Carlos does you special


there is a brilliant head. Any business which he did prospered. The people working for him were devoted and under his supervision became strong leaders. Carlos is unusually good in the business: he notices and persistently realizes unique opportunities which bring to his company either large benefit, or strategic advantage.

We spend not enough time behind work in a zone of the best perception, we are not engaged in in what are good and that gives us joy. Here it, mass waste of time and talents. The waste of time without use of this special talent threatens to cause to Carlos a double loss. The first is connected with what it does: spends time for affairs in which it is not so good. The second is connected with what it does not do: does not look for new opportunities - they can be missed. And when Carlos is distracted by foreign affairs, he is afraid that the inspiration will pass by.

Find in what your uniqueness consists, and send energy to this course. If you notice that you spend a lot of time for work with which not too well you cope and which does not bring you joy, - make a pause and displace focus on the “correct“ projects.

How to struggle with complainants

It seems is healthy

: business grows, work interesting and awards this year promise to please. But around only one complaints are heard: or criticism to clients, or grumble concerning the work volume with which people should cope. How to overcome the negative spirit which captured team?

If you are a head who tries to show optimism when all are pessimistic, then affairs go even worse because in their eyes you appear torn off from reality. Do not try to be positive. Yes, you did not mishear. It is not pleasant to people when their emotions deny. Other approach - to oppose to others negative own - too does not work because the accumulative effect works. You only add fuel to the fire. Therefore it is worth taking a break and to think a little - only 4 seconds.

It is much more productive to test a negative together with all. At first show to people that you understand and you accept their feelings. Then find out to what they keep an optimistic spirit, and try to strengthen this aspect - as a result you will give the real hope based on the positive emotions which are already existing at people.

you do not blame surrounding

We begin to blame others for the childhood, and later such behavior passes into adulthood. It happens in the companies at the level of divisions: if the sales department does not cope, it blames a product, and creators of a product blame inefficient group of sales or nod on production shortcomings.

The whole division or a product it is safer to blame, than the certain person, - it is not necessary to become personal. However participation of accusing is all the same visible with the naked eye. To accuse others - so-so approach. Not only because all read between lines. And not because it is dishonest or spoils the relations. There is much more serious reason: if something occurs through your fault, and you do not recognize it, then in the future for certain make the same mistake. Vicious circle.

One CEO of investment company dismissed the portfolio manager Bill. But not for weak results of work, and that in failures that vinyl anyone, except. The CEO made the right decision. If Bill does not recognize mistakes today what will prevent it to allow the same misses tomorrow? And you would entrust Bill the money?

When efficiency is harmful

I have no

“Time to think“ - perhaps, six scariest words. They do not frighten us any more because are familiar to much. Almost each of us feels a lack of time for reflections and search of new ideas.

And matter is not that we are unproductive. We are incredibly productive. We carry out deliveries. We make decisions. We form budgets. We operate the teams. Somewhat maniacal efficiency also contains a problem: we miss the most important - ability to learn lessons.

Remember where to you it is best of all thought, and make a habit to happen in this place every day. And still talk to the chief about redistribution of duties if at you is them too much.

You want to replace unproductive automatic reactions which spend your time and energy, to open new ways to live, work and communicate in this mad world? Reflect on four seconds.

On materials of the book of Peter Bragman “The rule of four seconds“.