In what art of positive communication consists?
At our life mad speed. All of us run somewhere, we hurry to be in time, we face with each other and again we run up. And towards evening, analyzing the lived day, suddenly with surprise we understand, today were crossed with the colleague - conversation was it seems about anything, and from it there was an unpleasant deposit. There is a wish to wash away somewhat quicker from itself everything heard and next time to get off short “Sorry, I hurry …“
A talked to the child`s teacher yesterday. Conversation was both about estimates, and about behavior of the child, but after it there was a warm feeling: even if there are also unpleasant nuances, then and they can be corrected. Everything is smooth, without aggression, an equal voice.
In what a secret? From conversation about anything - a negative deposit, after communication with the teacher - ease and desire to change everything to the best.
Communication between people is art too. One skillfully own it, attracting to themselves people around, and give a positive. Others, on the contrary, push away from themselves the prickly words, narrowing already narrow circle of contacts.
As in any art, achievement of a good result requires observance of certain rules. But the achieved result will not disappoint either you, or your interlocutors.
1. Visual contact. Remember that during your communication with the interlocutor matter not only your words, but also your eyes. Your look has to be direct and open. The running or missing look can force the person to doubt sincerity of your words. It is not necessary to hide from the interlocutor of an eye, otherwise it has an impression that you speak not that you think. Vigorous handshake makes favorable impression about business qualities, and the smile at a meeting - does by more desirable interlocutor.
2. Gestures during conversation. Avoid sharp emotional movements by hands and the head during communication. To your words it will hardly give to the importance, and here from outside you will look a little ridiculously and ridiculously.
3. Communication implies dialogue. you Remember it, let`s express to your interlocutor. And if you ask a question, do not forget to listen on it to the answer.
4. You should not complain and reproach constantly during conversation all and all. Communication has to bear a positive, pleasant emotions and impressions. And even if you have in life a long period of failures, not everything is as smooth as it would be desirable, the prickly words you hardly solve something, and here to lose the interesting interlocutor or just familiar quite can. Next time at a meeting he will better pretend that he does not know you, than will listen to the next long “Yaroslavna`s crying“. If something does not suit you in life - change it, but do not force the acquaintances to listen about it.
5. Sometimes in life there are situations when communication of two familiar people suddenly somehow imperceptibly begins to develop into dispute , the atmosphere is heated, and words become more rigid. But if you also got into such situation, do not despair, there are several simple recommendations, as well as here not to lose the face.
Psychologists found out that in the conflict detached onlookers are more inclined to recognize correctness of that person who keeps endurance and does not respond with roughness to roughness. And consequently, politeness not only attracts to the person of sympathy of well-mannered people, but also allows to keep self-respect at collision with rudeness. B dispute or the conflict it is means of the statement of the correctness. Save the face, do not raise the voice, you do not pass to shout. Try to finish conversation correctly. Not always during dispute the truth is born, and here the conflict is precisely.
6. The most tactless most often are those people who consider themselves as truth-lovers, always and everything plain. It does not mean at all that you have to lie in eyes to the interlocutor. But before telling the truth, think whether the person is ready to hear it and to apprehend. The statement it seems “Yes, the girlfriend, you look bad, and a dress to you it not to the person, you in it just a barrel“ will hardly bring a positive to your interlocutor. And here the phrase like “You know, it seems to me, your blue dress emphasized any more your waist“ will offend nobody, but will suggest to everything an idea - to change something.
7. To refuse a request which you consider impracticable or unacceptable it is not necessary to fall upon the applicant with all frankness inherent in you. Hasty and severe “no“ can cause deep offense. In such cases it is the best of all to listen attentively to a request even if need of refusal is from the very beginning obvious. The person appealing needs not only the real help, but also psychological participation. Besides, getting acquainted with all circumstances, it is possible or most to reconsider an initial position, or more deeply to reason refusal.
If you observe these not so difficult recommendations, you will notice how to you people will stretch; unsoluble, apparently, questions suddenly will be resolved with ease; you will bear a positive to people around, and first of all your relation to life will change and you are.