How to be restored after the conflict?
Modern business are guided by service of the client more and more. At the same time clients often do not trouble themselves at all need to be polite and tolerant. The conflicts at service - unpleasant, but, unfortunately, an integral part of service.
Besides, all of us face the sharp conflicts in everyday life. And though it is impossible to exclude such collisions, it is possible to operate a situation and to effectively utilize their consequences.
Operational measures of utilization of consequences of the conflict.
It is possible, right after the conflict communication is necessary to you. Here several ways to be restored quickly.
Breath. It is remarkable if you own certain breathing exercises. But (!) enough is simple to sigh. Yes to sigh. Remember, we often involuntarily sigh in difficult situations. It is a perfect physiologic way to utilize stress consequences. Sigh at speed, usually inherent for you.
Self-massage of the person. It is interesting that the emotional pressure in the conflict is combined with muscular. And most of all such strain will be experienced by face muscles and necks. On it protect a face and his muscles. Relax the person by means of the elementary massage reception: strokings. The movement reminds “ ablution “ palms also allows mimic muscles to relax partially.
A neck and a humeral belt - places, the second for the importance, where postconflict tension disappears. If to disregard this tension, it will remind of itself headaches and constraint. Rotate a neck. Incline it in the parties and forward.
It is good to warm up also other muscles. But to do warm-up somewhere at office or behind the administrator`s rack a little ridiculously. To involve additional groups of muscles, it is possible just to walk. It is simple to walk on office.
Simple work with positive result. the Additional way to restore tranquility. For example: spread out in a desirable order objects and office on a desktop. Small work with positive result is made.
What you should not do right after the conflict: to Smoke
. At least half an hour after events. Often smokers experience excitement and nervousness if “ smoke break “ it is postponed. “ Lighting “ conflict consequences, it is possible to accustom to expect an organism “ soothing " cigarette;. At the same time the feeling of expectation and nervousness will begin to pursue even during the conflict. Especially, if it drags on. If it is impossible to refuse this habit, smoke when already completely you calm down.
To eat. At least it is, more, than candy to tea. Otherwise in the future without food not to reduce stress any more. Having got used to jam experiences, it is easy to gain absolutely unnecessary kilograms.
To use drugs. If only they were not recommended by the doctor.
Utilization of the delayed conflict consequences.
Direct talks. It is interesting that the method of open conversation is realized abroad in therapy of alcoholic dependence. In our country the tradition of private heart-to-heart talks remained. The open story about a conflict event, is possible in a circle of friends, girlfriends, loved one and even fellow workers. Having listened to your story about conflict events, interlocutors will help to utilize negative experiences partially. However, it is possible will address the professional psychologist.
Touches, embraces. it is possible, you noticed how children love touches and embraces. And perhaps, you saw how close people go, holding hands? Or at a bed the loved one holds the patient by a hand, alleviating his suffering. All these cases are connected with the wonderful calming effect of a live touch.
If you have an opportunity, embrace favourite, close people. You hold hands, you carry on hands, etc. Or attend sessions of relaksiruyushchy massage.
Care and feeling of a demand. One more instrument of increase of daily resistance to stress to the conflicts. The psychological statistics shows that the people who are looking after others have a stress better. The feeling of a demand and care allows them to switch from negative thoughts to the current tasks.
Disinterested benevolent acts. you remember the animated film where heroes gave each other a bouquet? And on the question “ And for what? “ answered: “ Just like that “. It is also the simplest example of a disinterested benevolent act.
Any act in relation to other person who does not pursue for you either emotional, nor rational benefit, but at the same time brings benefit to the opponent, it is possible to consider disinterested. These acts can be as concerning close people (just to call parents, to give with anything not the connected gift to the loved one), and to absolutely unfamiliar citizens (to pass a car from the next strip, to give way in public transport).
It is interesting that the advantage of such acts for our mentality considerably exceeds that rational advantage which will be received by your opponent. Our subconsciousness estimates such act as generous. Generosity in undistorted sense of this concept. Charitable influence of disinterested benevolent acts affects our extramental emotions. The deepest and difficult part of the psychoemotional sphere for influence.
When you decide to use this method, I advise to be guided by the principle “ made and forgot “. If to count good deeds and to put opposite to a tick, the positive effect considerably will decrease.
The receptions described by me are simple and can seem banal. Why such effective tools discredited the practical advantage? About it a note in the blog “ Why simple receptions often are not used “.
I wish you to avoid the conflicts. And if happen - to operate effectively them and without serious consequences to liquidate consequences.]